Privacy Policy
This Policy was updated on November 20, 2020.
About Us
Whales English, an online education platform which serves the goal of providing English class to young learners (available at “”). Whales HK Limited (“Whales English”, “Company”, “we” or “us” or “our”) values your privacy and have created this Privacy Policy to illustrate the information we collect from you through our Site and Service and our measures to disclose such information. This Privacy Policy applies to all information that we collect or receive from you.
Personal Information
“Personal Information” indicates information that alone or when in combination with other information may be used to readily identify, contact, or locate you, such as your name, address and email address. Personal Information includes information that has been aggregated and/or de-identified which does not allow a third party to easily identify a specific individual is not considered as Personal Information by Whales English.
Application Information
When you submit your Whales English Application Form after signing up (for potential teachers) or set up your Whales English profile after getting hired, you will be asked to provide certain personal information, which may include your full name, date of birth, citizenship, an e-mail address, a password, skype, your mobile phone number, your current address, your gender, education background, teaching experience, or other information. If you are a teacher, we also collect and store any additional information that you provide to us in your profile, which may include: your pictures and videos you choose to post, etc.
Interview/Webinar Recordings
For potential teachers, we may conduct video interviews and webinars, and we may record such interviews and webinars. The purpose of the recording is to expedite the interview and facilitate the evaluation processes. The recorded videos will be kept strictly confidential in our server for a commercially reasonable period of time, and will be for our internal use only. We will not disclose the recorded videos to the public or share the recorded videos with any third parties without having your permission with the exception for internal use. By submitting your application form and agreeing our interview/webinar invitation, you consent to our recording video interview and storing the recordings.
Customers’ references may be published on our Site, which may contain Personal Information from our customers. Once you accept the Whales English Service Agreement, you give your permission to Whales English to publish any testimonial, post, comments, and any other representations you have made through our Site or our Service, along with your name if provided.
How We Utilize Your Information
The Personal Information we collect is aimed to
  • optimize our service and enhance your experience with Whales English
  • build up a safer community for all of our Registered Users
As required by law
We may access, preserve, and disclose your Personal Information or other account information if we believe doing so is appropriate to
  • (a) comply with law enforcement requests and legal process, such as a court order or subpoena;
  • (b) respond to your requests; or
  • (c) protect your, our or others’ rights, property, or safety.
Not for profit (rent or sell)
Whales English will not disclose, share, sell or rent Personal Information collected on our Site or Service to third-party organizations for their direct marketing or promotional use without your consent, except that it may do so as part of a specific program or feature for which you will be notified and capable of making decisions. More importantly, Whales English does not share your bank account information with any other third parties, except for wiring teacher payments purposes.
Sharing with (Prospective) Users
If you are a teacher, in order to be assigned classes, we share with users and prospective users (e.g., students and their parents) certain information that is included in your profile, which may include your teacher name (first name and initials of last name), your citizenship, education background, your teaching experience, location (city, state/province, country), your profile picture, your gender, your video and other information. We find that the more information you share, the more likely to increase your bookings.
Merger and acquisition
f we sell or otherwise transfer part or the whole of Whales English business and/or our assets to another organization in a merger, acquisition, or other corporate restructuring transaction, or we are involved in a bankruptcy, dissolution or liquidation, your information such as name and email address and any other information collected through our Site or Service may be among the items sold or transferred. You will be notified of any such change in corporate ownership or use of your Personal Information, and your choices regarding the information.
Updating or Deleting Your Profile
As part of the requirements for your use of our Site or Service, you are responsible for maintaining a current, complete and accurate profile. You can update or remove this information on your teacher portal.
By using our Site or Service, you agree to the terms in this Privacy Policy, which may be amended from time to time. We reserve the right to make changes to this Privacy Policy. We will provide notice to you of any material changes by any reasonable means including sending an email to the most recently updated address in your account and/or posting such notice and the amended policy on the Site. Your continued use of our Site or Service following the changes to this Privacy Policy will mean that you accept and agree to the changes and that any information collected or provided after such change will be governed by the updated Privacy Policy.
Reminder for International Users
The Service is hosted in China. If you are a user accessing the Service abroad, such as the United States, European Union (EU) or any other country or region, please note that you are transferring your Personal Information (defined below) to China which will have the same data protection laws as the laws governing personal data collection, use, and disclosure in the United States, EU and other countries or regions. By providing your Personal Information to us through our Site or Service, you consent to:
  • Collection, use and disclosure of your Personal Information in accordance with the Privacy Policy
  • The transfer of your Personal Information to and storage of such information in China, and process of such information globally.
You further agree that any dispute over privacy or the terms contained in this Privacy Policy will be governed by the laws of China and the adjudication of any disputes arising in connection with this Privacy Policy will be submitted and resolved in Beijing Arbitration Committee in accordance with the current applicable arbitration rules.
Data Security
Whales English is committed to protecting your Personal Information and take security measures to ensure your information security. Unfortunately, we cannot guarantee your info is 100% secure on internet. We do not accept liability for unintentional access, use or disclosure of your information. As a user of our Site or Service, please remember to sign out of your Account, and close your browser after finishing the class. This is to ensure that others cannot access your account or Personal Information.
Contact Us
Shall you have any questions about this Privacy Policy or look for any other clarifications, please send an e-mail to .